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FAQ

These are the questions and answers for the category Reserved Area.
 

How to register?
How to validate the "Login"?
How to visualize open documents?
How to see your orders?
How to create or manage user sub-accounts?
What is user sub-accounts?

1. How to register?

To register you should click on the link "New user? Register here" and fill in all the fields, paying special attention to the obligatory ones, otherwise you will not be able to register.


2. How to validate the "Login"?

In order to validate your login, you should have registered previously.  You should then fill in the fields username and password in the Login page.


3. How to visualize open documents?

To visualize your open documents (documents that are not finalized), you should click on the link "Open Documents" which is on the top right hand corner, in the reserved area.
Remember you should be validated, otherwise you will not have access to the Reserved Area.


4. How to see your orders?

To see your order history (Last 5 order), you should click on the link "Manage orders" which is on the top right hand corner, in the Reserved Area.
Remember you should be validated, otherwise you will not have access to the Reserved Area.


5. How to create or manage user sub-accounts?

To create or manage user sub-accounts, you should click in "User Management” which is on the top right hand corner, in the Reserved Area.
Remember you should be validated, otherwise you will not have access to the Reserved Area.


6. What is user sub-accounts?

Your user account can have associated sub-accounts.
The sub-accounts allow other people to access fully or in part to your data and functions.
You may allow one sub-account to place orders on your behalf, but without access to other data.



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